July 12th, 2010 at 7:00 am » Comments (0)

I subscribe to Alan Weiss's thought provoking monthly email newsletter called Balancing Act. In his latest issue, he offers the following tip: Here’s a quick secret for getting along and playing ...more »

May 24th, 2010 at 7:00 am » Comments (0)

One of the themes that emerge from TowersWatson's latest survey is around Self-Reliance. Three quarters of respondents agreed that they are ultimately responsible for their financial and career security. This is ...more »

May 13th, 2010 at 7:00 am » Comments (0)

Over the last 18 months you've tried hard to keep as many of your people on the payroll as you could. Perhaps those who were retained felt a measure of ...more »

May 10th, 2010 at 7:00 am » Comments (0)

At the opening of a four-day management training program I just delivered I asked the participants what were learnings they wanted to take away from the program. Spread across the ...more »

January 14th, 2010 at 7:00 am » Comments (0)

Hewitt Associates has just announced the results of their 2010 Best Employers in Canada study and it has some useful message for all companies. They assessed three factors: STAY – Willingness to ...more »

November 2nd, 2009 at 7:00 am » Comments (0)

David Neeleman, when CEO of Jet Blue, had three principles by which they ran the company: Flawless execution in everything that touches the customer. Make it right with the customer. Treat employees so ...more »

October 22nd, 2009 at 7:00 am » Comments (0)

In a recent Business Week article entitled Leadership: How to Ask the Right Questions, coaching expert Gary Cohen makes the statement: Before getting into answer mode, ask "Whose decision is it?" ...more »

October 1st, 2009 at 7:00 am » Comments (0)

I know you have had an experience similar to this. During a recent planning meeting of a volunteer group the conversation was flowing, people were at ease, light hearted opening pleasantries ...more »