Musings about Leadership from Ian Cook

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Posts Tagged With: positive communication

Recent Research: 2-Way Communication and Engaged Employees

January 14th, 2010 at 7:00 am » Comments (0)

Hewitt Associates has just announced the results of their 2010 Best Employers in Canada study and it has some useful message for all companies. They assessed three factors: STAY – Willingness to ...more »

The UN Has Them, Why Not You?

November 2nd, 2009 at 7:00 am » Comments (0)

David Neeleman, when CEO of Jet Blue, had three principles by which they ran the company: Flawless execution in everything that touches the customer. Make it right with the customer. Treat employees so ...more »

Resist the Temptation to Tell…Ask Instead

October 22nd, 2009 at 7:00 am » Comments (0)

In a recent Business Week article entitled Leadership: How to Ask the Right Questions, coaching expert Gary Cohen makes the statement: Before getting into answer mode, ask "Whose decision is it?" ...more »

Mirror, Mirror in Our Brains

October 1st, 2009 at 7:00 am » Comments (0)

I know you have had an experience similar to this. During a recent planning meeting of a volunteer group the conversation was flowing, people were at ease, light hearted opening pleasantries ...more »