August 23rd, 2010 at 7:00 am » Comments (0)

Frequently in my management workshops and always in my coaching practice, a manager will bring up a "difficult employee" situation and ask how they can have the tough conversation with ...more »

May 10th, 2010 at 7:00 am » Comments (0)

At the opening of a four-day management training program I just delivered I asked the participants what were learnings they wanted to take away from the program. Spread across the ...more »

February 18th, 2010 at 7:00 am » Comments (0)

Managers have been sorely challenged in 2009 and this year to keep optimistic and not succumb to the ongoing, sometimes mind-numbing stress of work and, at best, tenuous job security. ...more »

February 15th, 2010 at 7:00 am » Comments (0)

Here's an easy way to notice how you communicate when you want to influence someone to do something. It is a simple, practical model that comes from Interstrength Associates and ...more »

February 8th, 2010 at 7:00 am » Comments (0)

Last week President Barack Obama stood before the Republican House of Representatives caucus and took direct questions. This is a group that, from the President's perspective, has been opposing his ...more »

February 1st, 2010 at 7:00 am » Comments (0)

In a recent workshop I ran on Interaction Styles I had the group working collectively at a case problem to solve. There was a lot of information and idea sharing ...more »

October 5th, 2009 at 7:00 am » Comments (0)

Movies, plays and stories from the middle ages often include a character called the "jester." He was the only one at the royal court who could speak the truth about ...more »