August 16th, 2010 at 7:00 am » Comments (0)

What is it that managers do? In his excellent recent book, Managing, Henry Mintzberg, the renowned expert in management and Professor of Management Studies at my alma mater (McGill), answers this ...more »

August 9th, 2010 at 7:00 am » Comments (0)

Right Management, in a recent newsletter, The Shrinking Talent Pool, laid out four pieces of data that managers would do well to take note of: (late 2009) 60% of employees planned ...more »

May 27th, 2010 at 7:00 am » Comments (0)

The final finding from the TowersWatson survey on which I want to shine a light has to do with treating each employee individually with respect to the constellation of attitudes, ...more »

May 13th, 2010 at 7:00 am » Comments (0)

Over the last 18 months you've tried hard to keep as many of your people on the payroll as you could. Perhaps those who were retained felt a measure of ...more »

February 11th, 2010 at 3:05 pm » Comments (0)

A professional speaker colleague of mine, Sam Geist, talks about the most important three feet for a sales person–that three foot distance lying between you and your customer. He even ...more »

November 12th, 2009 at 7:00 am » Comments (0)

I was doing some small group coaching sessions recently with members of one of my clients' management team. These sessions are designed to keep alive the learning from a multi-day ...more »