February 11th, 2010 at 3:05 pm » Comments (0)

A professional speaker colleague of mine, Sam Geist, talks about the most important three feet for a sales person–that three foot distance lying between you and your customer. He even ...more »

January 14th, 2010 at 7:00 am » Comments (0)

Hewitt Associates has just announced the results of their 2010 Best Employers in Canada study and it has some useful message for all companies. They assessed three factors: STAY – Willingness to ...more »

December 14th, 2009 at 7:00 am » Comments (0)

Jack Zenger and Joe Folkman in their latest book, The Inspiring Leader, share a remarkable piece of data about how to move your leadership ability to its full potential. Their ...more »

December 10th, 2009 at 7:00 am » Comments (0)

So many people–some studies put it the number as high as 50%–are not happy in their current their job. Almost all of these, I reckon, believe that their job is ...more »

December 7th, 2009 at 7:00 am » Comments (1)

Political consultant James Carville provided the now famous (in the US, at least) phrase format for directing laser-like attention to the issue that presents the highest leverage. Leadership blogger Steve ...more »

November 30th, 2009 at 7:00 am » Comments (0)

There is mounting evidence that many full-time employees, especially the best ones, are not happy with the way they have been treated during this horrendous downturn. A recent article in ...more »

November 16th, 2009 at 7:00 am » Comments (0)

The Wall Street Journal recently had an intriguing article, entitled "How to Keep Your Best Executives." In it the authors report on research that says executives are attracted by three ...more »

November 2nd, 2009 at 7:00 am » Comments (0)

David Neeleman, when CEO of Jet Blue, had three principles by which they ran the company: Flawless execution in everything that touches the customer. Make it right with the customer. Treat employees so ...more »