Musings about Leadership from Ian Cook
Build Best Bosses
Category Page for: Communicating
Remember, Managers Focus in Two Directions
August 16th, 2010 at 7:00 am » Comments (0)
What is it that managers do? In his excellent recent book, Managing, Henry Mintzberg, the renowned expert in management and Professor of Management Studies at my alma mater (McGill), answers this ...more »Marketing Your Core Message – Internally!
July 19th, 2010 at 7:00 am » Comments (0)
Not long ago I attended a presentation by Mark Carrier, Senior Vice President of the Hotel Division of the B.F. Saul Company. This company has won a number of awards ...more »What to Do about Those Infernal Grousers
May 10th, 2010 at 7:00 am » Comments (0)
At the opening of a four-day management training program I just delivered I asked the participants what were learnings they wanted to take away from the program. Spread across the ...more »Positive or Negative Feedback Trumps None at All
March 22nd, 2010 at 7:00 am » Comments (0)
A recent issue of Workforce Week shares the results of a nuanced piece of data on performance feedback, from the Gallup organization. They surveyed 1000 US employees, placing them into ...more »Are You a “Director” or an “Informer?”
February 15th, 2010 at 7:00 am » Comments (0)
Here's an easy way to notice how you communicate when you want to influence someone to do something. It is a simple, practical model that comes from Interstrength Associates and ...more »The Manager’s Most Important 3 Feet
February 11th, 2010 at 3:05 pm » Comments (0)
A professional speaker colleague of mine, Sam Geist, talks about the most important three feet for a sales person–that three foot distance lying between you and your customer. He even ...more »Make it Safe to Take the Risk
February 1st, 2010 at 7:00 am » Comments (0)
In a recent workshop I ran on Interaction Styles I had the group working collectively at a case problem to solve. There was a lot of information and idea sharing ...more »Suppress Your Default Response; Listen First
November 12th, 2009 at 7:00 am » Comments (0)
I was doing some small group coaching sessions recently with members of one of my clients' management team. These sessions are designed to keep alive the learning from a multi-day ...more »Resist the Temptation to Tell…Ask Instead
October 22nd, 2009 at 7:00 am » Comments (0)
In a recent Business Week article entitled Leadership: How to Ask the Right Questions, coaching expert Gary Cohen makes the statement: Before getting into answer mode, ask "Whose decision is it?" ...more »Archetypes, Blind Spots and Court Jesters
October 5th, 2009 at 7:00 am » Comments (0)
Movies, plays and stories from the middle ages often include a character called the "jester." He was the only one at the royal court who could speak the truth about ...more »Recent Posts
- Qualities of The Top CEO’s
- Practice Difficult Employee Interactions
- Remember, Managers Focus in Two Directions
- It’s Not Too Late to Attend to Your Talented Employees
- We’ll Never Really “Solve” Organizational Life
- Build Best Bosses Blog Hits its First Anniversary!
- A Neat Approach to Employee Recognition
- Marketing Your Core Message – Internally!
- Cause, not Blame, Produces Better Performance Feedback
- Leadership Coaching Has Really Arrived
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